Archiver Empowers
CX Teams Call Center Teams In-store Teams Support Teams
to Drive Higher Efficiency

and Revenue

Archiver bridges the communication between Customer Service and Marketing.


  • Improve your First Contact Resolution Rate
  • Address 20x more marketing related inquiries
  • Reduce customer escalations by 5x

See the Big Picture in One Place

View multi-channel campaign history at a glance, down to the customer level. Messages from multiple systems and channels can be viewed in one place. Easily integrate with the industry's leading platforms.

In-Store Pickup

Improve store efficiency and customer experience by tracking order confirmations in-store and prioritizing items like ship to store vs. in-store pickup.

Lookup and Resend Customer Communications

Improve operational efficiencies and transparency between customer-facing, in-store and corporate marketing teams. Empower anyone to view, sort, and resend messages to address messaging related customer requests whenever and wherever, whether it be over the phone, over email, or in-store.

A Conversation with Mary Judkins (Director of Customer Care Services) from Lands' End

Listen to how Mary Judkins and her team at Lands' End address the challenges and successes of providing legendary customer service during the global pandemic.

Connecting Marketing and CX

Case Study

When it comes to technology, the Pet Supplies Plus team prides themselves on their highly integrated approach to marketing and customer data. However, the one challenge they continued to face was not having a holistic view of messages sent to customers across their key marketing channels � email, SMS and direct mail.

Seamless Integration with Leading Platforms
We support all of the major marketing automation solutions, including:

Oracle Responsys
Salesforce
Marketing Cloud
Adobe Campaign
Message Gears
Iterable
Cordial
Braze
Selligent
Cheetah Digital
Twilio SendGrid
Emarsys
Acoustic

You can be up and running with Archiver in just 5 days! Contact us to get started.