Archiver takes the guesswork out of which messages customers have received from you and how they’re engaging. Now, your entire organization from care teams to leadership can holistically view any and all messages that were sent to an individual subscriber and understand that customer’s journey instantly.
Empower care teams with actionable data and real-time customer insights that allow them to see exactly what marketing messages were sent at an individual level. Prevent customer escalations, eliminate the back and forth between teams, and invest the time saved on more strategic initiatives and execution.
Ensures internal standards for message retention and GDPR and CCPA compliance are met. Fully supports both "right-to-know" and "right-to-be-forgotten" requirements. Provides an audit trail and history for regulated industries such as telecom, financial services, and insurance.
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