Take the guesswork out of which messages customers have received from you and how they’re engaging.
Give marketing, leadership, legal, and CX a holistic view of customer messaging across all marketing channels – email, SMS, and direct mail.
Eliminate back-and-forth information requests between teams and invest the time saved on strategic initiatives.
Get up and running in days with any ESP or marketing automation platform.
Prevent escalations, reduce wait and call times by empowering care teams with actionable data and the power to instantly resend important communications.
Provide an audit trail and history for regulated industries such as telecom, financial services, and insurance.
Increase customer satisfaction and loyalty with rapid resolution times and personalized interactions.